Shipping policy

Shipping Policy

Processing Time All orders for Fortune8 11 Crunchy Chilli Oil are hand-packed to ensure the maximum "crunch" reaches your door. Please allow 2-3 business days for your order to be processed and prepared for shipping. You will receive a notification with a tracking number as soon as your order is on its way.

Shipping Rates We ship domestically across Australia at a flat rate of $11.95.

Orders of $55.00 or more:

FREE Standard Shipping (automatically applied at checkout!)

All Standard Shipping: 3-8 business days.

• Please note: These are estimates provided by our carriers and are not guaranteed, depending on locations and especially during peak holiday seasons.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking numbers typically become active and start showing updates within 24 hours of dispatch.

Damages During Transit We take great care in wrapping our jars for a bumpy ride, but accidents happen. If your jar arrives broken, cracked or leaking, please do not discard the item or the packaging. Take a photo immediately and contact us at admin@fortune811.com.au so we can ship a replacement to you right away, completely free of charge.